Work for you begins when your initial deposit is received.  This follows your formal signature of the contract and faxing it back to us within a two week period.  Signatures requiring more than two weeks may result in more flexible completion dates, based on the number of project requests that we have received within this two week period.  We operate on a first come, first served basis.

 

We will work with you to maintain the confidentiality of any data that you provide to us in the course of our assignment in regards to sites, sales, strategies or plans. We do not release such data to third parties unless you so instruct us.    

 

If a report is to be provided, we will ship your report by way of express service to your designted address as soon as it is completed.  Shipping and handling are including within the original budget estimate. The final payment is due upon receipt of the report.  Original invoices will be provided along with the final report.  Invoices and proposals are initially faxed or e-mailed to you in PDF format. 

All of our report shipments are by Federal Express unless otherwise stated.

This section may include the cost of other forms of delivery as we update our site.

 

 

 

Our business bank does not accept checks from outside of the USA unless they are drawn on a US bank, ie, a business in Mexico may have an account with and write checks on a bank in New York, Los Angeles, Dallas, San Diego.  We do not accept cash, debit cards or credit cards.

 

SPCI appreciates the opportunity to be of service and will follow up with clients to order to ensure their satisfaction and improve our service levels.  We appreciate your comments if something is wrong and we will do our best to improve our product and services.